Returns & Exchanges
At Full Leaf Tea Co., we want you to be completely satisfied with your purchase. If you are not happy with your tea or accessories, you can return unopened products within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Contact our customer service team via email with your order number and the reason for your return to receive a Return Authorization.
Pack Your Items
Securely place the unopened tea tins or unused accessories in their original packaging to ensure they are not damaged during transit.
Ship the Package
Affix the provided shipping label to your package and drop it off at any authorized carrier location.
Receive Refund
Once we receive and inspect your returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing